Your leather piece may have natural, visible markings that are the result of branding, mosquito bites, scrapes and so forth. These marks and variations are what make leather a beautiful medium and give your leather product a unique identifying mark – they are not defects. With time and use, your leather goods will age and darken, otherwise known as patina. Patina heightens the beauty and character of leather, and is what makes it extraordinary.

We search the world for the highest quality materials available, and have spent countless hours researching and testing each one of them.  Our leathers are sourced from the finest tanneries in America and Europe, then are hand cut and shaped. Using threads from the preeminent manufacturers in Europe and America, we saddle stitch each piece by hand. Our pieces are refined using the best finishing materials from Europe, America and Japan. To see a detailed list of materials for each product, go to our Product Pages. Every step of the leather making process, from cutting to burnishing and polishing, employs master techniques that have been developed over centuries. The result is that every Millmont piece is painstakingly made with exceptional durability, leading to years of enjoyment.

Every item is photographed to give an accurate portrayal of the item (colors, details, etc.). Though the photos are a good representation of that particular product, your leather piece is unique and may not be exactly as shown. Each piece of leather is distinct, and cut and crafted by hand, not by machines.  Your piece is individually made and inspected for quality and beauty.

THE RELAXED COLLECTION

Simple and smartly designed, the Relaxed Collection is constructed with handsome leather and sturdy threads. Highlighting the beauty of leather, this collection is unlined and features burnished and waxed natural edges. The patina grows richer with age.

THE SIGNATURE COLLECTION

The beautifully detailed Signature Collection fashions Millmont designs with intricate hand-stitching, leather lining, and finely finished edges. These details deliver a sleek and refined look.

THE EXOTIC COLLECTION

Similarly constructed to the finely detailed Signature Collection, the Exotic Collection showcases exquisite exotic leathers that make each item a one-of-a-kind piece. Makes a unique gift for those who are hard to buy for.

All prices are in US Dollars. We accept American Express, Discover, MasterCard, Visa, and Paypal. We do not accept money orders or checks. 

If you need to update your order or shipping information, please email customerservice@millmont.com with your order number and requested updates.  If your order has not been shipped, we will do our very best to accommodate order requests.  Items are shipped on average 1-2 business days after the order has been placed.

Please email customerservice@millmont.com with your order number and request, and we will cancel the order as long as it has not been fulfilled. Items are shipped on average 1-2 business days after the order has been placed.

At this time, we are unable to accommodate custom orders at our workshop.

We do not offer any monogram or initial embossing. We suggest taking your item to your local laser engraver to receive the best monogramming possible.

We are meticulous in the handcrafting of our leather goods, which is why we are proud to offer a lifetime warranty on all Millmont products.  Products are represented through images and descriptions as accurately as possible. Exact color cannot be guaranteed.  As leather is a natural material and all products are handmade, please expect small variations from piece to piece.  Every product that leaves our workshop is inspected repeatedly to ensure quality.  With proper use and care, our products should last a very long time. Our lifetime warranty covers any Millmont product with manufacturing or materials defect under normal conditions of use such as stitching failure, assembly defects or material failure.  Each case will be assessed individually. This warranty does not cover normal wear and tear, or damage caused by you, damage caused by accident, water damage, alterations made by you or a third party, and general neglect through use.  Depending on the item and the nature of the issue, we will either repair or replace the item.  Customers need only pay for shipping.  Please contact us at customerservice@millmont.com to review your situation.

When you are in the checkout process, multiple shipping options will be presented and will include cost and estimated number of days to arrive. 

We do, but USPS might not go everywhere. Please check the shipping details at checkout.

International orders may incur a customs tax charged by the destination country, which the buyer will be responsible for. You will need to contact your local customs office to find out what import taxes your country charges for USA exported goods. We are not responsible for product loss due to customs issues.  

We offer FREE domestic ground shipping to all 48 continental US states.  All shipping options and charges outside this area are calculated and shown during the checkout process.

We work to fulfill orders as quickly as possible. Items are shipped on average 1-2 business days after your order has been placed.  You may upgrade your shipping options to reduce the shipping times.  Please see our shipping options in your cart during checkout.  You can expect an automated email confirmation, including tracking information, once your order has shipped.

The shipping firms usually need 24-48 hours after their initial scan for packages to show up on their websites.  If you aren't seeing anything after that, please feel free to contact the respective shipping firm with your tracking number.

Of course! Millmont products make wonderful gifts. If you would like to send your purchase as a gift, please indicate this in the ‘NOTES’ section within your Cart.  You may also specify a gift message in the ‘NOTES’ section. We will include a handwritten card with your message in the shipment.

Yes! You would enter your APO or FPO as the city. The state will be either AE, AP, or AA depending on your current address.  Please choose the USA for your shipping country for fees to be calculated correctly.  Please be sure to include the zip code. 

Once orders are shipped, Millmont is not responsible for lost, stolen, or misdelivered packages.  Orders placed on our website are shipped via a third-party carrier, and risk of loss and title for goods ordered pass onto you upon our delivery to the carrier. If you are having trouble tracking down a shipment, please contact your local post office and/or parcel carriers for assistance.  The shipping carrier used will be listed on your shipping confirmation email.

All products from the Millmont are carefully handmade by our owner.  We want you to be delighted with your item. If you are not happy with your order for any reasons, please send us an e-mail at customerservice@millmont.com and we will find a solution for you.  

1. Returns and exchanges are acceptable within 14 days of delivery date.  Please contact us at customerservice@millmont.com to request a return/exchange.  The item to be returned/exchanged must be in its original, unused condition.   
2. Shipping Fees associated with returned/exchanged merchandise are the responsibility of the customer, with the exception of defective items.   
3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund. If it is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 3-5 business days for bank processing. The refund will be for the purchase amount minus any shipping fees incurred by Millmont.
4. If the item is to be exchanged, we will ship out the new item once we have received the returned item in new condition.  We will email you the shipment information.
5. We do not accept returns on international orders.

We have specifically chosen leathers that age beautifully over time, and require little care.  If you would like to condition your leather to re-hydrate it or to jump-start the darkening and softening process, we recommend applying neatsfoot oil – just remember, a little goes a long way.  Start with a very light, even coat applied with a clean, dry cloth and be sure to remove any excess oil. Allow the piece to dry completely before use.  To clean any of our leather items, we recommend using a soft, dry cloth to gently brush away surface dirt and grime.  In general, you want to keep water and dirt away, while making sure the leather doesn't dry out, which could lead to cracking.  If you find any leather goods getting very dry, a coat of mink or neatsfoot oil will help bring it back.